Privacy Statement

Last Updated: 16/12/2024

Our Pledge

Safe City Mississauga is committed to safeguarding the personal information of all visitors, stakeholders and users of our public website, SafeCity App and online resources. We are continuously improving to maintain compliance with prevailing Federal, Provincial and Municipal privacy regulations in keeping your personal data safe.

Our Principles

We understand the importance of personal information protection to our clients and stakeholders in the information age. Our secure data management protocols are guided by the highest ITIL4 governance principles – Transparency, Security and Accountability.

Our Procedures

We collect the minimum amount of data required to serve you. Your Private Data is stored in secure, encrypted systems and is only kept if necessary to provide the services you need. Private data is only accessible by authorized personnel, and only when needed.

Our website, SafeCityApp and e-learning programs are all protected by SSL encryption. All data systems are regularly checked for integrity and tested to detect, prevent and mitigate potential risks. Your personal information is never shared, sold, or made available to external parties.

Our People

No technology is impenetrable to compromise. This is why all Safe City Mississauga personnel are trained in the latest data privacy, protection and cybersecurity techniques.

Continuous improvement is built into our culture. This drives our team to constantly review, test and update our privacy policies, protocols and technology to keep your information safe.

If you have any questions or concerns regarding Safe City Mississauga’s data privacy policies, please see our Privacy Policy here or contact our Privacy Officer at privacy@safecitymississauga.on.ca.